ZipSignal

Privacy Policy

How ZipSignal handles information.

This policy explains the practical categories of information ZipSignal collects, how that information is used, and how users can contact us about privacy questions.

Last updated: June 1, 2026

Information we collect

ZipSignal may collect account details such as name, email address, company information, login activity, and plan selections when you create or use an account.

We also process product usage information such as selected markets, saved watchlists, alert settings, use of public pages and in-app features, device/browser details, and general diagnostic logs needed to operate the service.

Account and billing information

Billing is handled through Stripe. ZipSignal receives limited subscription, payment status, customer, and plan information from Stripe so we can activate, manage, and support paid accounts.

ZipSignal does not store full payment card numbers in the application. Payment card details are processed by Stripe according to Stripe's own terms and privacy practices.

Cookies and similar technologies

ZipSignal may use cookies, local storage, and similar technologies to keep users signed in, remember application preferences, and support basic account or onboarding flows. Where enabled, we may also use analytics or measurement tools to understand site usage and performance.

Browser settings may allow you to limit cookies, but some account or application features may not work correctly without them.

How we use information

We use information to provide ZipSignal, secure accounts, process subscriptions, send service communications, improve public pages and product workflows, debug issues, and respond to user requests.

We do not sell personal information as a separate data-broker product. We may still share information with service providers and payment processors as described in this policy.

Third-party services

ZipSignal may use third-party providers for hosting, analytics or measurement, error monitoring, email delivery, authentication support, and payments. Those providers may process information on ZipSignal's behalf as needed to provide their services.

Examples may include Stripe for subscription billing and payment processing, along with infrastructure and communications vendors used to run the service.

Data retention and security

We retain information for as long as needed to operate ZipSignal, comply with legal obligations, resolve disputes, and maintain business records.

We use reasonable administrative, technical, and organizational safeguards, but no internet service can guarantee absolute security.

User choices

Users can update account details, manage subscriptions, change product preferences, or request help with account data by contacting ZipSignal.

You can also manage certain browser-level storage controls through your browser settings, although some sign-in or application features may not function correctly if those tools are disabled.

Transactional and service emails may still be sent when needed to operate an account or subscription.

Contact

For privacy questions or account requests, contact ZipSignal at support@zipsignal.io or use the contact page.

This policy may be updated as ZipSignal changes its services, data providers, or support channels.